Photo: By Lizstokoe (Own work) [CC BY-SA 4.0], via Wikimedia Commons
10-11 May Conversation Analytic Role-play Method (CARM) open lecture + course
Description:
This workshop is intended for researchers and practitioners who want to learn about CARM and its use in training professionals to have effective conversations with the people they interact with. It will cover the development of CARM and problems with traditional forms of role-play training. We will also discuss how to gain accreditation for CARM for Continuing Professional Development, as well as how to use CARM as an accredited CARM Affiliate.
The workshop will provide examples of its use in a variety of workplace settings, including mediation, police-suspect investigative interviews and medical interaction, and will also involve discussion of CARM’s use in new settings. We will also spend some time thinking about not just CARM for spoken interaction but also for an organization’s written communication with potential and current clients, customers, and so on, on websites, leaflets and letters. The workshop will be a mix of mini-lectures, practical activities and exercises, including hands-on work with recorded conversation. All materials will be provided. Day 1 will mostly focus on ‘what CARM is’ with examples of the method in use. Day 2 will focus on the technical side of building CARM workshops using relevant multimedia technology.
Reading:
- ROLSI special issue "Conversation analysis and intervention" Vol 47 (3) 2014
- Antaki, C. (2011) (Ed.), Applied conversation analysis: Changing institutional practices. Basingstoke: Palgrave Macmillan. ISBN: 9780230229969.
- Stokoe, E. (2014). The Conversation Analytic Role-play Method (CARM): A method for training communication skills as an alternative to simulated role-play. Research on Language and Social Interaction, 47 (3), 255-265. DOI: 10.1080/08351813.2014.925663.
- Stokoe, E. (2013). The (in)authenticity of simulated talk: Comparing role-played and actual conversation and the implications for communication training. Research on Language and Social Interaction, 46 (2), 1-21. DOI: 10.1080/08351813.2013.780341.
- Stokoe, E. (2011). Simulated interaction and communication skills training: The ‘Conversation Analytic Role-play Method’ (pp. 119-139). In C. Antaki (Ed.), Applied conversation analysis: Changing institutional practices. Basingstoke: Palgrave Macmillan. ISBN: 9780230229969.
Programme:
Tuesday, 10th of May
10.00-11.00: Conversation Analytic Role-play Method (CARM) open lecture in Rendsburggade auditorium (3.107)
In this lecture, I will describe the development and principles of the Conversation Analytic Role-play Method, a research-based approach to communication training. I will explain its origins in conversation analytic research and evidence about what constitutes effective practice in communication between, generally, people and the services they use. I will compare CARM to other approaches to communication training and guidance, arguing that traditional role-play and simulation fails on points of authenticity and validity.
Tuesday, 10th of May(in Rendsburggade 14 room 3.463 - 4th floor, area 3)
11.15-12.00 CARM course part 1
12.00-13.00 Lunch (at own cost)
13.00-16.00 CARM course part 2 (with coffee break)
16.15-17.00 Task
Wednesday, 11th of May (in Rendsburggade 14 room 3.463 - 4th floor, area 3)
10.00-12.00 CARM course part 3
12.00-13.00 Lunch (at own cost)
13.00-16.00 CARM course part 4 (with coffee break)
16.15-17.00 Possibility for private consulation with Elizabeth Stokoe
NB: You need to bring headphones, and preferably a PC not a Mac laptop. You need to have Adobe Audition or Audacity (free), and preferably (free) Windows live Moviemaker. (If you are a Mac user you will have to figure out workarounds for some of the practical stuff :-)
If you want to participate in the CARM course, please contact pirkko@hum.aau.dk latest 22nd of April.
Thursday, 12th of May Membership Categorization Analysis OPEN LECTURE + an InterDisc ph.d. workshop
This workshop will introduce you to membership categorization analysis as a method for analysing the way categorical topics (e.g., gender, identity, ethnicity, sexuality) can be analysed in everyday social life. It will describe the development of MCA in the context of other methods, particularly conversation analysis and discursive psychology. We will use examples from spoken and written interaction to develop a toolkit for analysis, as well as materials to practice analysis. We will also see how MCA research can have applications in the world beyond academia.
Reading list:
- Fitzgerald, R., & Housley, E. (Eds.) (2015). Advances in membership categorization analysis. London: Sage.
- Sacks, H. (1992). Lectures on conversation. Oxford: Blackwell.
- Stokoe, E. (2015). Identifying and responding to possible ‘-isms’ in institutional encounters: Alignment, impartiality and the implications for communication training. Journal of Language and Social Psychology, 34 (4), 427-445. doi: 10.1177/0261927X15586572
- Stokoe, E. (Ed.) (2012). Categories and social interaction: Current issues in membership categorization. Special issue of Discourse Studies, 14 (3). (with responses)
- Whitehead, K.A., & Stokoe, E. (2015). Producing and responding to –isms in interaction. Journal of Language and Social Psychology, 34 (4), 368-373. doi: 10.1177/0261927X15586432
Programme for Thursday, 12th of May:
10-11 Open lecture: Categories and identities in social interaction: Text, talk and application (in RDB14, 4.105)
In this talk, I will describe membership categorization analysis as a method for analysing categorical topics such as gender, identity, ethnicity, sexuality. I will explain how this ethnomethodological approach differs from other analytic methods, and show how surprisingly tractable categorical topics are in naturally occurring settings, beyond the classic social science interview. Finally, I will show how MCA research can have applications in the world beyond academia.
The day (11.30-17.00) continues with an Interdisciplinary Discourse Studies ph.d. workshop.
